Some information
SHIPPING
Shipping time is 3-4 days. Clock value above 750 USD is free shipping. Below 750 USD is as low as 19 USD.
Express Shipping (FedEx, UPS, DHL Express depending on the daily prices) is offered during checkout and depends on the weight of the clock (short said, the more expensive the clock, the bigger the clock and the more weight has the package) Shipping time is 2 days.
RETURNS
You can return any cuckoo clock withing 90 days (what we basically never have)
SHIPPING INSURANCE
Every package we sent out is insured, to make sure nothing happens and if, everything is taken care off.
SATISFACTION GUARANTEE
The Cuckoo Clocks we sell are handmade in the Black Forest. The high standards of the VdS (Certificate of Authenticity) guarantee that you will get a cuckoo clock which will last forever. All features of the clock are well thought out for generations of the Black Forest clockmaker. The colors of Cuckoo Clock are based on water, what is not only enviromental friendly, but also the best for allergic sufferer.
CUCKOO CLOCK SETUP
If you have problems setting up the clock (don't worry it is not hard and instructions are in the package) we offer 2 free options. Either we arrange a call with you or we chat via whatsapp. After that we never had a clock not working.
WARRANTY
All Cuckoo Clocks have a 2 year warranty. Nobody ever had to use this warranty, which shows the high quality of the clocks.
CONTACTS
- You can email us all of your questions to info@cuckooclockmarket.com
- write us via whatsapp +49 151 2022 3672 or
- chat with us instantly through the contact icon in the left corner of the website.